gTECHserv (Goddard Technical Services, LLC) respects your privacy. This policy explains what information we collect through this website, why we collect it, and what we do with it.

Information we collect

We only collect information you choose to give us. When you submit the contact form we collect your first name, last name, email address, and the message you write. When you subscribe to our updates we collect your email address. If you call or email us directly, we keep a record of that correspondence so we can help you.

Like most websites, we also collect basic, aggregated usage information such as which pages are viewed and roughly where visitors arrive from. This helps us understand how the site is performing. It does not identify you personally.

How we use your information

We use the information you provide to:

• Respond to your enquiry and provide the support or quote you asked for
• Send the updates you subscribed to, if you subscribed
• Maintain a record of our correspondence with you
• Improve the content and performance of this website

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing.

How we protect your information

Security is our business. Information submitted through this site is transmitted over an encrypted connection and stored in access-controlled systems. We apply the same security-first practices to our own environment that we recommend to our clients, including access control, monitoring, and regular review.

How long we keep it

We keep enquiry and correspondence records for as long as we have an active or prospective business relationship with you, and for as long afterwards as we are required to for legal, accounting, or record-keeping purposes. You can ask us to delete your information at any time.

Your choices

You can unsubscribe from our updates at any time. You can also ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will act on your request.

Client data

This policy covers information collected through this website. Data we process on behalf of managed services clients is governed by the terms of your service agreement with us, including any applicable HIPAA, PCI, GDPR, NIST, or CMMC obligations.

Changes to this policy

We may update this policy from time to time. Any change will be posted on this page with an updated revision date.

Contact us

If you have any questions about this policy or about the information we hold, email us at support@gtechserv.com or call 704-936-5700.